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About Elcoteq
Elcoteq SE is the global Life Cycle Service Partner for high-tech product and service companies.
Engineering, Manufacturing, Fulfillment and After Market Services are the cornerstones of Elcoteq’s extensive service offering. Elcoteq has a proven track record in electronics manufacturing services (EMS) and a global factory network coupled with modern manufacturing equipment and consistent systems and processes.
Products include Consumer Electronics devices such as mobile phones and their accessories, set-top boxes, flat panel TVs as well as System Solutions products such as infrastructure systems, modules and other industrial segment products.
The Group's consolidated net sales for 2009 totaled 1.5 billion euros and it employs approximately 10,000 persons. Elcoteq SE is listed on the Nasdaq OMX Helsinki Ltd. For more information visit the Elcoteq website at www.elcoteq.com.
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By Elcoteq Communications | September 13, 2010
Elcoteq have conducted Global Customer Satisfaction surveys once a year since 1998. The survey’s focus is on all existing customers and asking feedback about the whole service offering that Elcoteq provides. The goal is to get reliable global level measure – the Customer Satisfaction Index (CSI) - about customers’ perception and attitudes concerning the quality of the service or products they have received.
Purpose of the survey is to improve cooperation with all the customers on all levels. Once the results are completed, they will be communicated through the organization in order to get better understanding of customer needs and concerns.
Customer Satisfaction Survey (CSS) 2010 started this year on September 1st, and the results will be conducted in the end of October.
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Elcoteq have conducted Global Customer Satisfaction surveys once a year since 1998. The survey’s focus is on all existing customers and asking feedback about the whole service offering that Elcoteq provides. The goal is to get reliable global level measure – the Customer Satisfaction Index (CSI) - about customers’ perception and attitudes concerning the quality of the service or products they have received.